Privacy Policy

1. Introduction

Thakreonaethir ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website thakreonaethir.world and purchase our products.

This policy complies with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable data protection laws.

2. Data Controller Information

The data controller responsible for your personal data is:

3. Personal Data We Collect

We collect and process the following categories of personal data:

3.1 Information You Provide

• Identity Data: Full name
• Contact Data: Email address, phone number (optional), delivery address
• Transaction Data: Details of products purchased and payment information
• Communication Data: Messages, enquiries, and correspondence with us

3.2 Information Collected Automatically

• Technical Data: IP address, browser type and version, device information, operating system
• Usage Data: Pages visited, time spent on pages, navigation paths, referral sources
• Cookie Data: Information collected through cookies and similar technologies (see our Cookie Policy)

4. Purposes and Legal Bases for Processing

We process your personal data for the following purposes:

4.1 Contract Performance

• Processing and fulfilling your orders
• Managing payments and refunds
• Delivering products to you
• Communicating about your orders

4.2 Legitimate Interests

• Improving our website and services
• Analysing website usage patterns
• Preventing fraud and ensuring security
• Responding to enquiries and providing customer support

4.3 Consent

• Sending marketing communications (where opted in)
• Setting non-essential cookies

4.4 Legal Obligations

• Complying with tax and accounting requirements
• Responding to lawful requests from authorities

5. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected:

• Order and transaction data: 7 years from the date of purchase (for tax and legal compliance)
• Marketing preferences: Until you withdraw consent or 3 years from last interaction
• Website analytics data: 26 months
• Customer enquiries: 2 years from resolution

6. Data Sharing and Transfers

We may share your personal data with:

• Service providers: Payment processors, delivery companies, email service providers
• Professional advisers: Accountants, lawyers, and auditors
• Regulatory authorities: When required by law

We ensure all third parties process your data in accordance with applicable data protection laws. Where data is transferred outside the UK, we implement appropriate safeguards such as Standard Contractual Clauses.

7. Your Rights Under UK GDPR

Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, you have the following rights regarding your personal data:

• Right of Access: Request a copy of the personal data we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data in certain circumstances
• Right to Restriction: Request limitation of processing your data
• Right to Data Portability: Receive your data in a structured, machine-readable format
• Right to Object: Object to processing based on legitimate interests or for direct marketing
• Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us using the details provided below. We will respond to your request within one month. We may need to verify your identity before processing your request to ensure the security of your personal data. Where a request is complex or we have received a number of requests from you, we may extend the response period by a further two months; we will inform you of any such extension and the reasons for it within one month of receiving your request.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data, including:

• Encryption of data in transit using SSL/TLS
• Secure storage systems with access controls
• Regular security assessments and updates
• Staff training on data protection
• Incident response procedures

9. Cookies and Tracking Technologies

We use cookies and similar technologies on our website. For detailed information about the cookies we use and how to manage your preferences, please see our Cookie Policy.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any personal information.

11. Children's Privacy

Our website and products are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If you believe we have collected data from a minor, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

13. Complaints

If you have concerns about how we handle your personal data, please contact us first. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO):

• Website: ico.org.uk
• Telephone: 0303 123 1113

14. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us: